FAQs: Alerts & Notifications

FAQs: Alerts & Notifications

How do I set up alerts for specific keywords or mentions?

AlphaMetricx has options to set up alerts based on Volume and Sentiments. 
  1. While saving the query for your dashboard, you will see the option to enable alerts by volume or by sentiment in the Save Search window. 
  2. Click on the slider button to enable the alerting mechanism. 
  3. The % of change that you want to set as an alerting benchmark. 
  4. Once the data volumes exceed this pre-defined % threshold, an alert will be sent out. 
The same process can be followed for alerts for sentiment change.

Can I receive notifications in real-time?

The AlphaMetricx notification is scheduled for 7 am EST daily.

What delivery options are available for alerts (email, SMS, etc.)?

You will receive these alerts via email.

Is there a limit to the number of alerts I can set?

Yes, the limitations are based on the current subscription model that you have.

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